Welcome to Your Online Career Journey
We’re here to help. Scroll down to view these help sections:
Getting Started – Introductory Videos
User & Administrator Guides
Navigation Tutorials
Articles to Support Development Work
Frequently Asked Questions
Getting Started – Introductory Videos
Articles to Support Development Work
People Managers
- Building Trust: Establishing a relationship that’s built on trust is a critical first step in developing talent. Here you’ll find tips, ideas and discussion strategies for building trust and becoming an advocate for your employees.
- Distribution of Opportunity: The way you distribute opportunity can have a big impact on employee engagement – and opportunities aren’t just restricted to promotions. This document outlines a variety of specific forms of opportunity that drive engagement. It will also inspire you to come up with ideas of your own.
- Aligning on Next Steps: Once you’ve reviewed your employee’s assessment reports, use the tips in this document to guide your discussion around each skill based on how closely you and the employee are aligned in your perceptions, and then set priorities for next steps.
Employee
These resources are available to help showcase the personal development work you’re doing to grow in your career.
- MCJ Personal BIO: Writing a strong and impactful bio to display in your My Career Journey report is a great way to start building your brand and distinguishing yourself at work. Learn how to get started.
Download Detailed Guides
Watch Navigation Videos
The following training videos provide a quick overview on how to navigate the platform’s core features and capabilities.
Frequently Asked Question (FAQ)
I am registering for a new Skill Builder account. Where do I find my PIN?
Each Skill Builder client is provided a unique personal identification number (PIN). To obtain your PIN please contact the System Administrator at your organization or your manager.
How do I find Competency definitions once I’ve submitted the assessment?
Competency definitions and behaviors are only visible when taking the assessment. Here is a link to Skill Builder Competencies & Behaviors.
If I log out of the tool, without fully completing my self-assessment, will the work I have completed be saved?
When selecting the Next button as you navigate through your self-assessment, your answers are automatically saving. If you log out of Skill Builder and select the “Assessment” button you will be directed back to complete your self-assessment.
Who will have access to self-assessment results?
Assessment information is shared with your Skill Builder Manager once you have completed your self-assessment and he or she has completed the Manager assessment.
How often can I make changes to my Development Plan?
The Development Plan capability is designed to be updated frequently, as you are working through items on your Plan and growing yours skills. We suggest updating your plan monthly.
Why is the resource link I am trying to view not working?
If a resource you are selecting is not available, please let us know via email. We will review the resource and make the appropriate adjustments to the Resource Guide.
How do I mark items completed on my Development Plan?
Click on Mark Complete in that row of your Development Plan. Enter a comment and rating and Save. Your item status will change to Complete.
Have an IT Skill Builder question?
We’re glad to help! Contact our Support team via email. We’ll be sure to respond within 24 hours.